🎁 FREE SWATCH on first order
RETURNS & SHIPPING POLICY

7-Day Hassle-Free Returns

Shop with confidence. If you're not happy, we'll make it right — no questions asked.

Last updated: July 2026

7-Day Returns

Return within 7 days of delivery

Free Shipping

On orders above ₹999 pan-India

3–5 Day Refund

Back to original payment method

Returns Policy

Return Window

You may initiate a return within 7 days from the date of delivery. Returns initiated after 7 days will not be accepted.

What Can Be Returned

Fabric received in original, unused, and uncut condition
Fabric with all original tags and packaging intact
Wrong item delivered (full return + free pickup)
Defective or damaged fabric (full return + free pickup)

What Cannot Be Returned

Fabric that has been cut, stitched, or altered in any way
Fabric that has been washed or dry-cleaned
Fabric without original tags or packaging
Customised or made-to-order items
Free swatch orders

How to Initiate a Return

  1. WhatsApp us at +91 82983 08314 with your Order ID and reason for return
  2. We'll confirm eligibility and share the return address within 24 hours
  3. Pack the fabric securely in original packaging and ship it back
  4. Once received and inspected, refund is processed within 3–5 business days

Damaged/Wrong item? Contact us within 48 hours of delivery with a photo on WhatsApp. We will arrange free pickup and replacement or full refund.

Shipping Policy

Shipping Charges

Order ValueShipping Charge
Below ₹999₹80 flat
₹999 and aboveFREE
Platinum B2B tierFREE (all orders)

Delivery Timeframes

LocationStandardExpress
Andhra Pradesh / Telangana1–3 daysNext day
Metro Cities (Mumbai, Delhi, Chennai…)2–4 days1–2 days
Other Cities3–5 days2–3 days
Remote / Rural Areas5–8 daysNot available

* Delivery times are estimates from date of dispatch. Delays may occur during festivals and peak seasons.

Dispatch Time

Orders are dispatched within 24–48 hours of payment confirmation (Mon–Sat). Orders placed on Sunday or public holidays are dispatched the next working day.

Courier Partners

We ship via DTDC and Blue Dart depending on destination. You'll receive an SMS/email with tracking details after dispatch.

Questions about your return or delivery?

Our team is available Mon–Sat, 8 AM – 9 PM

+91 82983 08314